Monday, June 2, 1997, Pre-Conference Seminars |
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| 8:30-12:00 | Playing Flat: How to Create and Manage the New Horizontal Organization, Dr. Winford Holland, CEO, Holland & Davis Inc. Establishing, Measuring & Managing Vendor Service Delivery, Ron Gallagher, President, Oust Consulting |
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| 12:30-6:00 | Luncheon, Golf Outing - Del Monte Championship Golf Course | |||
| 6:00-8:00 | Outdoor Welcome Reception | |||
Tuesday, June 3, 1997, Conference |
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| The Executive Decision to Outsource: Making IT | The Executive Decision to Outsource: Living with IT | Real World Experiences | Outsourcing LAN/Desktop Support: Lessons from the Front | |
| 7:00-8:30 | Registration/Continental Breakfast | |||
| 9:00-10:00 | Chairmen's Address: The Outsourcing Decision: Making IT/Living with IT; Chuck French, Manager of Consulting, META Group; Patrick McBride, Vice President, Services & Systems Management, META Group |
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| 10:15-11:30 | Keynote Address: Strategic Sourcing: The New Competitive Weapon, Michael Corbett, President, Michael Corbett & Associates; Co-Founder, The Outsourcing Institute |
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| 11:30-1:00 | Luncheon/Provider Showcase | |||
| 1:00-1:50 | Keynote Address: Positioning Outsourcing for a Strategic Advantage, Dr. Winford Holland, CEO, Holland & Davis Inc. |
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| 2:00-2:50 | Outsourcing - Are You Prepared to Do IT, Ron Gallagher, Oust Consulting Inc. | Reengineering Outsourcing Transactions: Renegotiation, Restructuring and Termination, Dan Mummery, Milbank, Tweed, Hadley & McCloy | The Source of Strategy, Kevin Schick, Viasoft, Inc. | Help Desk Outsourcing: Trends and Misconceptions, Kurt Johnson, META Group |
| 3:00-3:50 | IT Value Dynamics - What Business Really Wants, Jerry Mirelli, CGS | Service Levels: Key to a Successful Outsourcing Project, Gerry Levesque, Coopers & Lybrand | Multiple Vendor Outsourcing Deals: Alliance or Annoyance, Peter Iannone, Technology Partners Inc. | Outsourcing Help Desk Operations: A Framework for Evaluation & Implementation, Ron Keys, Onsett International Corporation |
| 4:00-4:50 | Realigning IT as a Business within a Business: The Sourcing Decision, Chuck French, META Group | Understanding and Managing Complex Outsourcing, Christopher J. Sullivan, Onsett International Corporation | Insourcing vs. Outsourcing vs. Cosourcing - What's the Right Choice, Chris Millington, Ameritech | LAN/Desktop Services Outsourcing: Managing the Chaos, Patrick McBride, META Group |
| 5:00-6:30 | Provider Showcase/Monterey Wine Tasting Reception | |||
Wednesday, June 4, 1997, Conference |
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| The Executive Decision to Outsource: Making IT | The Executive Decision to Outsource: Living with IT | Year 2000: Where Does Outsourcing Fit | Internet/Intranet Development: The Role for Outsourcing | |
| 8:00-9:00 | Registration/Exhibitors' Breakfast | |||
| 9:00-9:50 | Keynote Address: Managing the Impact of Change, Peter de Jager, Speaker and Consultant, de Jager & Company |
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| 10:00-10:50 | Understanding the Economics of an Outsourcing Proposal, Dennis McGuire, Technology Partners, Inc. | Measurement: The Key to Successful Software Process Management, Dave Herron, The David Consulting Group | From Theory to Planning - Getting a Taste of the Project, Peter de Jager, de Jager & Company | Application Hosting and Outsourcing: Models for Net-Based Collaborative Environments, Ken Lownie, Connexus Consulting Group |
| 11:00-11:50 | Reassessing IT Outsourcing: Issues of Process, Substance and Results, Robert Zahler, Shaw, Pitman, Potts & | Balancing the Scorecard: Second-Generation Service Level Agreements, Dean Davison, META Group | Internet Outsourcing When Does It Make Sense, John Morency, The Registry | |
| 11:50-1:00 | Luncheon/Provider Showcase | |||
| 1:00-1:50 | Keynote Address: Framing the Strategy, Jagdish R. Dalal, Partner, Price Waterhouse |
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| 2:00-2:50 | Will That Be One Vendor or Two, Dennis McGuire, Technology Partners, Inc. | Addressing the People Issue, Frieda Gillespie, Litton Computer Services | Application Maintenance Outsourcing: Year 2000 and Beyond, Wayne Adams, Outsourcing Solutions | Using Outsourcing to Accelerate Intranet Effectiveness, David Linthicum, AT&T Solutions |
| 3:00-3:50 | Network Operations Outsourcing: Key Decision Making Criteria, Alexandra Whitehead, G2 Research Inc. | Outsourcing Contracts: An Overview on the Terms and Conditions, David Black, ACS | Legal Issues Arising Out of the Year 2000 Computer Problem, Jeff Jinnett, LeBoueuf, Lamb, Greene, and MacKae, L.L.P | Do It Yourself or Outsource, Tom Collins, Cookson Group, EMD |
| 4:00-4:50 | Keynote Address: Establishing Trust in an Outsourcing Relationship, John Thomas, Vice President, Compass |
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| 5:00-5:30 | Wrap-Up Closing Session/Q&A | |||
Thursday, June 5, 1997, Post-Conference Seminars |
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| 7:30-8:30 | Registration/Continental Breakfast | |||
| 9:00-5:00 | Outsourcing Contract Management and Metrics: A Successful Partnership, David Herron, Partner, The David Consulting Group Outsourcing, Alliances and Joint Ventures: Evaluating & Achieving Strategic Objectives - The Consultants and Lawyers Reveal All; Robert Zahler, Partner, Shaw, Pittman, Potts & Trowbridge; Dennis McGuire, President, Technology Partners, Inc. |
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