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Internet/Intranet: The Role for Outsourcing

Clearly one of the hottest areas in the IT market is the use of Internet technology as a solution to information management, delivery, and sharing needs, as well as a potential vehicle for electronic commerce. As such, demand for skilled resources is soaring, making the use of outsourcing appear viable. But, is it? Is this technology mature enough to expect an outsource provider to be better than trained internal staff? Given the criticality of the information being managed, is it too risky to outsource? This track will explore this booming market and the role outsourcing may play.

Critical Success Factors: Benefits:
* Understand the critical issues surrounding the three most common areas of Internet technologies outsourcing: infrastructure, hosting, and development
* Learn methods to analyze the cost, benefit, risk, and impact of using outsourcing to support Internet/intranet deployment projects
* Discuss issues with administration and security of prized corporate assets in the "groupware" environment		 * Learn tactics to use outsourcing to reduce costs and time-to-market for your Internet projects
* Protect key corporate information assets by understanding the security implications of outsourcing your Internet development project
* Reduce the time and cost of making an Internet/intranet outsourcing decision by gaining a better understanding of the marketplace

  1. Application Hosting and Outsourcing: Models for 'Net-Based Collaborative Environments'
    Ken Lownie, President and Founder, Connexus Consulting Group

  2. Intranet Outsourcing When Does It Make Sense
    John Morency, Principal, The Registry

  3. Using Outsourcing to Accelerate Intranet Effectiveness
    David Linthicum, Manager, AT&T Solutions

    1. Application Hosting and Outsourcing: Models for 'Net-Based Collaborative Environments'

    Ken Lownie, President and Founder
    Connexus Consulting Group
    Wednesday, 10:00-10:50 a.m.
    As the term groupware has given way to collaborative computing, many vendors and Internet service providers are offering application hosting services. In this model, your collaborative Inter-; intra-; or extranet application is provided, hosted, and maintained, by a service provider. In this session we will look at the costs, benefits, and impact of this approach to implementing collaborative applications as well as other basic build versus buy issues relating to Notes and groupware infrastructures and applications.

    Key Issues:

    [Top]

    2. Intranet Outsourcing When Does It Make Sense

    John Morency, Principal
    The Registry
    Wednesday, 11:00-11:50 a.m.
    Effectively managing design, implementation and growth of a corporate intranet is a significant undertaking. This is even more the case with leading edge ATM networks. In some cases, the skill and time required may not be viable given the current support staffing and commitments. This session examines how selective out-tasking and complete outsourcing are being used as corporate intranet implementation options.

    Key Issues:

    [Top]

    3. Using Outsourcing to Accelerate Intranet Effectiveness

    David Linthicum, Manager
    AT&T Solutions
    Wednesday, 2:00-2:50 p.m.
    It is no secret that many corporations are now using the intranet as a valuable corporate resource. Intranet cost, however, can be prohibitive. To address this issue, corporate America and government is looking towards the outsourcing industry to provide the best bang for the buck. In this presentation, we will look at how organizations leveraging their intranets can optimally use outsourcing to also provide the best value to the end-user, as well as the bottom line.

    Key Issues:

    • The value of the intranet
    • Leveraging outsourcing to create and maintain your intranet
    • Intranet outsourcing opportunities
    • Managing the intranet outsourcing relationship
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