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Desktop & Server Management — Getting to
Zero Administration

Make your system administrators more efficient by identifying management practices and strategies. Critique the "real" management promise of network computers and "zero administration" PCs and learn how they can benefit your company. Take advantage of directories and Internet technologies by examining emerging systems management tools.
  1. Managing Enterprise Assets in Mixed Environments
    Ted Jastrzembski, President, Tally Systems, Corp.
    Karen Kaliski, Director of Product Marketing, Tally Systems, Corp.

  2. Update on the DMI and the Evolution of Management Standards
    Ed Arrington, DMTF Chairman, Architecture Marketing Manager, Intel Corp.

  3. Strategies for Managing Storage for Networked Systems
    Paul Mason, Conference Chairman & Director, International Data Corp.

  4. Directories as a Manager Productivity Tool
    Rick Villars, Conference Chairman & Director, Network Architectures & Management, International Data Corp.

  5. Breaking Barriers to Enterprise Security: Role-Based Security Management
    Kate Brew, Product Manager, Security, Tivoli Systems, Inc.

  6. Avoiding Networking Pitfalls in Client/Server for Remote Users
    Mike Hunziker, Senior Network Consultant, Cambridge Technology Partners

  7. Reducing Software Management Costs
    Dave Mahler, Vice President of Business Development, Remedy Corp.

  8. Remote Desktops and Servers: Guaranteeing Service in a Decentralized Environment
    Tim Tokarsky, Vice President of Application Development, Micromuse, Inc.

1. Managing Enterprise Assets in Mixed Environments

Tuesday, 11:10 a.m. - 12:00 p.m.
Ted Jastrzembski, President
Tally Systems, Corp
and
Karen Kaliski, Director of Product Marketing
Tally Systems, Corp.
As today's corporate IT structure continues to expand, reality is that most organizations will always be managing a mixed environment. The challenge — to successfully manage this mix of network operating systems, messaging resources, and software products, now and in the future. This session will discuss issues and answer attendee questions about managing mixed IT environments.

Key Issues Covered:

* What are the critical issues for managing heterogeneous environments?
* How do organizations manage the hidden costs of complexity?
* When (and what) should companies outsource?
* How can organizations control the fastest growing part of the network — messaging?
* What is the role of asset management?

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2. Update on the DMI and the Evolution of Management Standards

Tuesday, 1:30-2:20 p.m.
Ed Arrington, DMTF Chairman, Architecture Marketing Manager
Intel Corp.
Management technologies are advancing and being delivered, and the DMTF's DMI 2.0 promises to provide an unprecedented level of functionality for the management of PCs and servers. But technology is not standing still, and management using new object-oriented and Web technologies is driving more change in desktop and enterprise environments.

Key Issues Covered:

* The most recent DMTF activity and work with the DMI
* Support management and cost of ownership issues
* New required technology standards
* How DMI will be leveraged with future management technologies
* DMTF's role in this new management environment

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3. Strategies for Managing Storage for Networked Systems

Tuesday, 2:30-3:20 p.m.
Paul Mason, Conference Chairman and Director
International Data Corp.
Managers of today's networked systems face many challenges when trying to cope with the rapidly exploding storage demands of the modern enterprise. This session will present the disciplines needed and will examine the key requirements for a distributed solution. It will conclude with a forward look at what the future may bring.

Key Issues Covered:

* Decisions to Centralize Backup
* Decisions to deploy advanced solutions like HSM or buy additional disk
* Methods to handle NetWare, NT and Unix coexistence
* Developing Disaster Recovery Plans

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4. Directories as a Manager Productivity Tool

Wednesday, 10:00-10:50 a.m.
Rick Villars, Conference Chairman & Director, Network Architectures & Management
International Data Corp.
The seemingly simple task of adding a new user requires administrators to update e-mail directories, file/application server access lists, TCP/IP addresses, and firewalls. The advent of new network functions such as VLANs and quality of service promise to add to this repetitive and highly inefficient process. This session discusses the role that standard directory services can play in improving your administrator's ability to deliver security and better performance in your organization.

Key Issues Covered:

* The cost of not integrating user administration with directories
* Current and future deployment of standard directories
* Emerging directory-based systems management solutions
* Network equipment vendor plans for directory integration

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5. Breaking Barriers to Enterprise Security: Role-Based Security Management

Wednesday, 11:00-11:50 a.m.
Kate Brew, Product Manager, Security
Tivoli Systems, Inc.
Managing user access privileges is increasingly difficult with people changing jobs and wearing several hats. It's no longer practical to manage user security on a "one-to-one" basis. Role-based administration is a new management method that focuses on the roles in a business and treats each individual as a member of a group.

Key Issues Covered:

* How role-based administration improves security administration
* The technologies and tools you need to have in place
* What you can expect in the way of business results

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6. Avoiding Networking Pitfalls in Client/Server for Remote Users

Thursday, 11:00-11:50 a.m.
Mike Hunziker, Senior Network Consultant
Cambridge Technology Partners
The client/server paradigm is fundamentally dependent upon an underlying network infrastructure to support communication among user devices, processing units, and data stores. As the pressure on the network grows, the pressure on the systems administrator grows as well. This presentation discusses some of the networking pitfalls to be avoided in development of client/server systems.

Key Issues Covered:

* Working effectively with a systems integrator to ensure network efficiency
* Building client/server systems in legacy networking environments
* Planning capacity requirements
* Accommodating mobile users in client/server systems

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7. Reducing Software Management Costs

Thursday, 1:30-2:20 p.m.
Dave Mahler, Vice President of Business Development
Remedy Corp.
Administrator productivity is declining as managers spend all their time physically inventorying, installing and modifying large numbers of desktops. Business managers and developers can't respond to changing markets due to the cost of modifying desktop applications. This session will detail how the investment of software management tools can reduce the costs of deploying and maintaining software on desktop systems across the enterprise.

Key Issues Covered:

* Development of standard policies
* Creation of a common operating environment that reduces management costs
* Evolution of systems management products to support cost containment

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8. Remote Desktops and Servers: Guaranteeing Service in a
Decentralized Environment

Thursday, 2:30-3:20 p.m.
Tim Tokarsky, Vice President of Application Development
Micromuse, Inc.

The complexity of client/server computing has driven many organizations to concentrate technical expertise into separate organizations; yet companies still need to exert centralized control to meet service levels. This session reveals how IT can regain centralized control over remote desktops and servers without disrupting existing decentralized management infrastructures.

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