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Empowering the 21st Century Sales Manager

Chair Address
Solving the Sales Manager/Sales Automation Equation
Timothy McMahon
Principal, Labyrinth Research
Author: Selling 2000 and Solving the Sales Manager/Sales Automation Equation
Tuesday, 10:00-10:50 am

How Technology Can Make You a Better Coach
David W. Hanaman
Co-founder and Vice President, C3i, Inc.
Tuesday, 2:30-3:20 pm

Managing the SFA Transition: The People Requirements of Change
Jack Lockhart
Change Consultant & Principal, JJD Consulting Group
Wednesday, 3:00-3:50 pm

Managing the Metrics of the Sale
Mary Molloy
Principles, TRB Consulting Group, Inc.
Thursday, 8:30-9:20 am

ROI: Tools to Prioritize SFA Projects
Tom Peterson
Partner, Sales, Science & Technologies
Thursday, 2:00-2:50 pm



CHAIR ADDRESS

Solving the Sales Manager/Sales Automation Equation
Timothy McMahon
Principal, Labyrinth Research
Author: Selling 2000 and Solving the Sales Manager/Sales Automation Equation
Tuesday, 10:00-10:50 am

The impact of technology on today's sales organization can be overwhelming -- but, not if you fully understand it and plan for it accordingly. In fact, if you do it right it can give your company a dramatic competitive advantage -- virtually overnight. Noted futurist and author Tim McMahon will be here at SFA to tell you all about it.

  • Real Value-Added Selling
  • The Management Skill of Strategic Coaching
  • How to Integrate Technology
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How Technology Can Make You a Better Coach
David W. Hanaman
Co-founder and Vice President, C3i, Inc.
Tuesday, 2:30-3:20 pm

Sales Force Automation is dramatically changing the roles and opportunities for sales managers. New tools, as well as new challenges, will ensure that tomorrow's effective sales manager operates differently from today's. Mr. Hanaman explains how to utilize new technology in order to become a better manager, without sacrificing the skills that got you where you are.

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Managing the SFA Transition: The People Requirements of Change
Jack Lockhart
Change Consultant & Principal, JJD Consulting Group
Wednesday, 3:00-3:50 pm

Why do so many SFA initiatives achieve only marginal results? Why are your top sales representatives likely to resist changes necessary for SFA success? This session addresses the challenge of helping people accept and successfully use a new sales process. It provides practical guidelines on understanding and supporting individuals as they develop the skills, behaviors and working relationships needed for SFA success.

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Managing the Metrics of the Sale
Mary Molloy
Principles, TRB Consulting Group, Inc.
Thursday, 8:30-9:20 am

Sales Force Automation systems provide many powerful tools for increasing our productivity. They help us manage our administrative tasks more efficiently, cover our territories more effectively and improve our relationships with our customers to name a few. We can move beyond these basic SFA capabilities to the powerful management capabilities lurking within by analyzing, from a management and quality control perspective, the vast amount of data we are accumulating.

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ROI: Tools to Prioritize SFA Projects
Tom Peterson
Partner, Sales, Science & Technologies
Thursday, 2:00-2:50 pm

Zero investment in SFA equals zero return. Excessive investment makes a project too complicated and often low on ROI. Mr. Peterson addresses at what point in the middle is the best choice? Can you prove it?

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