Monday, 9:00 a.m. - 5:00 p.m. A Step-by-Step Approach for Getting Your Organization Ready to Face the 21st Century Ken Orr President The Ken Orr Institute Data processors have always known that they needed to make provisions for the 21st Century, it just seemed that it was so far in the future. Now there are less than three years left until January 1, 2000, and many organizations are only just now waking up to what an enormous problem converting all their software, hardware and procedures to deal with a new millennium will be. Not only will enormous amounts of code be reviewed, but every aspect of each organization's database management systems, operating systems, purchased applications packages and hardware will have to be reviewed, corrected, tested and reinstalled, all within a very short time frame. The Nature and Significance of the Year 2000 Conversion What Organizations are Learning About the Process How Critical the Problem Is How to Explain it to Both the IS and Executive Management A Step-by-Step Approach for Getting Your Organization Ready to Face the 21st Century

Friday, 9:00 a.m. - 5:00 p.m. Who's On First? Managing External Vendors Pamela Hager Senior Learning Facilitator Russell Martin & Associates As we approach the Year 2000, more and more critical work will be done by external vendors and contractors. It is generally not possible to micromanage these activities. Learn how to estimate, manage and control external deliverables; monitor activity dependencies between external vendors or between internal and external staff; and focus multiple agendas into a successful project completion (on time, within budget, meeting the client's needs). Determine and Monitor Measurable Deliverables from External Vendors Accurately Estimate and Control the Activities of Multiple Vendors on One Project Integrate External Vendor Impact Into the Project Plan Build Procedures that Create an Environment of Shared Risk Create a Plan Allowing Knowledge Transfer Between Internal and External Project Members

Monday, 9:00 a.m. - 5:00 p.m. (Orlando Only) Understanding Y2K Vendor Offerings: An In-Depth Profiling of What's Available Leland Freeman Managing Director, Year 2000 Services Management Support Technology Before you rush to sign up vendors for your Year 2000 project, get an in-depth understanding of how to evaluate the offerings. Selecting just one wrong vendor for the project could place your organization in an irrecoverable position. This workshop presents an overall framework for understanding the phases of a Year 2000 project, and then addresses the features and benefits of specific Year 2000 vendor solutions. Workshop attendees come away with a better understanding of how each of the solution providers can fit into an overall strategy. Attendees learn what questions to ask, what products to examine, and how to perform comparisons. In addition to the vendor profiling, this session also addresses the elements of writing effective RFPs. For organizations that need to make critical decisions soon, this workshop jump starts the process by clearing away the confusion and hype often surrounding vendor evaluations. This workshop examines: Developing a Work Breakdown Structure for a Year 2000 Project End-to-End Solutions vs. a Fabricated Solution Approach Analysis Tools: Scanning or Parsing? Conversion Tools: In-House Approaches, Workbenches or Factories? Testing: How Much Is Enough?… Where to Look for Support When Does It Make Sense to Go Offshore?

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